Socrato Customer Support

For support via email please contact us at info@socrato.com or fill out our support request form.

You can also try posting your request or idea on our feedback forum.

For paying Socrato customers (Max and Premium accounts) all requests will receive a response within 1 business day. For our free customers, your requests are important to us and we will try to respond to you as quickly as we can, usually within the first 24 hours. We hope you understand that we are a small startup and sometimes things can take a little longer than we like.

Thanks for being part of our community!